All products are delivered in 14 to 21 days from date of order being placed. We request that the buyer is available to take delivery of item(s) ordered - we will call you directly, using the contact telephone number suppied on the order, to confirm suitable day of delivery. If, for any reason, we cannot complete delivery by your chosen delivery method, we will contact you immediately.
Delivery is charged by the mile at 50p per mile with a minimum handling charge of £15. Customers are of course welcome to arrange their own collection and delivery of products if desired.
Please note that the website is currently unable to cost deliveries due to technical problems beyond our control so please contact customer services to arrange delivery if required.
For deliveries to Scottish Highlands, Islands, Devon and Cornwall and Ireland - please call us for a competitive quotation on 0115 987 5160.
Your are very welcome to arrange your own pickup and delivery of any item. We will contact you regaridng your collection upon recipt of orders with "Free Customer Collection" chosen as your required delivery option. Please note that Willow Funishing cannot accept any liability for damages or losses resulting from customer collections.
We always aim for total customer satisfaction but if for any reason you wish to return a product, please call us on 0115 987 5160 and we will be happy to help.